COVID-19 outbreak is having a great impact on people’s wellbeing, not only physically but emotionally. Isolation and uncertainty can be daunting. Our response to the Coronavirus (COVID-19) has been carefully structured and optimised to benefit both our staff and patients. Our hearts go out to all those affected by the COVID-19 virus.

Mindoc is now introducing Bulk-billed video consultation services provided by our psychiatrists via Skype/Facetime or telephone. Our practice has great experience in providing consultations via the tele-health platform and we are fully equipped to provide these services in an efficient way. We take your privacy seriously and our practice is bound by the regulations passed by the medical board and the college of psychiatrists. medicare has now included toe-psychiatry items for almost all psychiatric consultations and is available for public to be used temporarily until the corona virus restrictions are lifted. Both initial and ongoing consults can be bulk billed.

Broadly, the following criteria do apply for eligibility for bulk billing.

  • Patients must be in isolation or home quarantined.
  • Vulnerable population such as elderly, pregnant women and those with preexisting medical conditions.
  • A valid Medicare card

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